FAN INFORMATION & UPDATES
updated MAY 28, 2024

FAN INFORMATION & UPDATES
updated MAY 28, 2024

FAN INFORMATION
& UPDATES
updated MAY 28, 2024

SHOWTIME


We are pleased to welcome you to experience Dead & Company: Dead Forever Live at Sphere!

Doors: 6:00pm

Showtime: 7:30pm


Please be aware that Sphere exclusively uses digital tickets for entry to the event. To ensure you have a smooth entry, please have your digital tickets accessible on your smartphone and saved directly to the mobile wallet on your phone.  If you do not have a smartphone or are having difficulty accessing your tickets, never fear!  Bring your ID to the Sphere box office or to the Bridge Concierge desk right by the ticket scanning area on the bridge and Sphere personnel are happy to assist you.


Please note that your Sphere account is different from your Ticketmaster account. Please be sure to log into Sphere Account manager with the same email you used to buy your Vibee package.

IMPORTANT UPDATE


Please note that the Venetian bridge entrance from Venetian to the Sphere will be closed during the May 30 -June 2 Dead & Company show dates.  

 

Instead of accessing the bridge through the Venetian convention center corridor, guests will access the Sphere from the street as described below.  There will be Vibee, Venetian and Sphere personnel stationed along the route to guide your way.

 

If you have additional questions please feel free to contact Vibee Fan Experience or by phone at 725-543-0725 M-F from 9am to 6pm PST.

 

Vibee VIP Floor guests – like past shows, please queue outside of Sphere near Vibee sign at West Floor Entry. Access Sphere through West Floor Entry. West Floor Entry is near the intersection of South Koval and Sands.

 

Vibee VIP Reserved Seating guests – Proceed east on Sands Avenue past Koval. Vibee VIP reserved seat guests will maintain their dedicated entrance into Sphere.  If you would like to use the Vibee VIP Bridge entry, proceed east on Sands and access the bridge via the stairs and enter through the left lane on bridge entrance. If you are unable to use the stairs, you are able to access Sphere through any Sphere entrance from ground level (West Floor, East Floor, or Plaza Entrances). 

 

Vibee GA Floor guests – Proceed east on Sands Avenue past Koval. Access Sphere through the ground level East Floor Entry.  

 

Vibee Reserved Seating guests – Proceed east on Sands Avenue past Koval to access the bridge via the stairs and enter through the right lane of the bridge entrance. If you are unable to use the stairs, you are able to access Sphere through any Sphere entrance from the ground level (West Floor, East Floor, or Plaza Entrances). 


Please refer to the map below:

NO BAGS AT SPHERE


Sphere is a ‘no bag’ facility, meaning that large bags and backpacks will not be permitted inside the venue. Exceptions to this policy include small clutches, purses, and fanny packs that are no larger than 6 in. x 6 in. x 2 in., as well as diaper bags and bags required for medical items. Please note that all exceptions are subject to additional screening and inspection, either by visual or x-ray technology.

ADA AND ADDITIONAL NEEDS


If you or a member of your party requires ADA accommodations at either the concert or hotel, please reach out to Vibee Fan Experience and we will do our best to facilitate your accommodations. You can also phone us at 725-543-0725.

VIBEE CONCIERGE


Please be sure to visit our Vibee Concierge for information and to pick up your souvenir laminate! The Vibee Concierge can be found on the second floor of the Dead Forever Experience. VIP’s can get their gift bags here as well.

*Please be sure to pick up your gift bag when you are NOT on our way to Sphere due to Sphere’s no bag policy.


VIBEE CONCIERGE HOURS AND LOCATION


Location: Find the elevator located near the LOVE sculpture in the Waterfall Atrium area, between The Venetian and The Palazzo, by Restaurant Row. Take the Elevator to Floor 2 (Dead Forever Experience is on Floors 1 & 2 by the Elevator.)


UPDATED CONCIERGE HOURS:

  • Wednesday - Saturday: 10am-8pm

  • Sunday: 10am-6pm

  • Monday and Tuesday: CLOSED


FAN EXPERIENCE PHONE AND EMAIL HOURS:

  • Monday - Friday:   9am-6pm

  • And on the following Saturdays (9am-6pm):

    • June 8, 15 ,22

    • July 6, 13

    • August 3, 10


Need assistance outside these hours?

TEXT your Vibee Concierge for assistance or call this number: ‪725-543-0725.

We will do our best to get back to you as soon as we can!

VIBEE CONCIERGE


Please be sure to visit our Vibee Concierge for information and to pick up your souvenir laminate! The Vibee Concierge can be found on the second floor of the Dead Forever Experience. VIP’s can get their gift bags here as well.

*Please be sure to pick up your gift bag when you are NOT on our way to Sphere due to Sphere’s no bag policy.


VIBEE CONCIERGE HOURS AND LOCATION


Location: Find the elevator located near the LOVE sculpture in the Waterfall Atrium area, between The Venetian and The Palazzo, by Restaurant Row. Take the Elevator to Floor 2 (Dead Forever Experience is on Floors 1 & 2 by the Elevator.)


UPDATED CONCIERGE HOURS:

  • Wednesday - Saturday: 10am-8pm

  • Sunday: 10am-6pm

  • Monday and Tuesday: CLOSED


FAN EXPERIENCE PHONE AND EMAIL HOURS:

  • Monday - Friday:   9am-6pm

  • And on the following Saturdays (9am-6pm):

    • June 8, 15 ,22

    • July 6, 13

    • August 3, 10


Need assistance outside these hours?

TEXT your Vibee Concierge for assistance or call this number: ‪725-543-0725.

We will do our best to get back to you as soon as we can!

VIBEE CONCIERGE


Please be sure to visit our Vibee Concierge for information and to pick up your souvenir laminate! The Vibee Concierge can be found on the second floor of the Dead Forever Experience. VIP’s can get their gift bags here as well.

*Please be sure to pick up your gift bag when you are NOT on our way to Sphere due to Sphere’s no bag policy.


VIBEE CONCIERGE HOURS AND LOCATION


Location: Find the elevator located near the LOVE sculpture in the Waterfall Atrium area, between The Venetian and The Palazzo, by Restaurant Row. Take the Elevator to Floor 2 (Dead Forever Experience is on Floors 1 & 2 by the Elevator.)


UPDATED CONCIERGE HOURS:

  • Wednesday - Saturday: 10am-8pm

  • Sunday: 10am-6pm

  • Monday and Tuesday: CLOSED


FAN EXPERIENCE PHONE AND EMAIL HOURS:

  • Monday - Friday:   9am-6pm

  • And on the following Saturdays (9am-6pm):

    • June 8, 15 ,22

    • July 6, 13

    • August 3, 10


Need assistance outside these hours?

TEXT your Vibee Concierge for assistance or call this number: ‪725-543-0725.

We will do our best to get back to you as soon as we can!

DEAD FOREVER EXPERIENCE


The Dead Forever Experience is an immersive fan experience spanning more than 22,000 square feet of exhibition space, featuring interactive activities, art exhibits, exclusive merchandise and much much more!


Among the highlights:

  • A functioning 1:4 scale model of the infamous Wall Of Sound

  • Participation Row, where fans can get involved with causes important to the band, and bid on charity auctions

  • Mickey Hart's new immersive art exhibition, Art On The Edge Of Music

  • Jay Blakesberg's exhibit, An American Beauty: Grateful Dead Photography 1965-1995

  • Sirius XM Grateful Dead Channel Zone

  • VIP exclusive cinema showing Dead & Company's epic performance at Cornell University's Barton Hall

  • Retail store offering collector worthy and exclusive Dead & Company merchandise

  • An atmospheric bar and lounge, and many more surprises


Learn more about Dead Forever Experience at deadforeverexperience.com


Hours of Operation:

Wednesday to Sunday: 10 am to 6 pm


Open to the public at no charge (VIP VIBEE guests will get exclusive access during certain hours of the day)


Directions

On the perimeter of the Waterfall Atrium area (where the LOVE sculpture is), between the Venetian and The Palazzo, inhabiting Floors 1&2. Vibee Concierge is located on the 2nd floor.

SHUTTLES FOR VIP HOTEL GUESTS


Shuttles back and forth between the Harry Reid International airport (between baggage claims 7 & 9 or 24 & 26) and The Venetian Resort (The Venetian Front Drive) are available for Vibee VIP Hotel Guests. Give yourself plenty of time to get to the shuttle location. If you miss the shuttle, you may be able to catch the next one in 30 minutes. People who miss shuttles will not be reimbursed for taxis or other transportation.


Book your Arrival Shuttle HERE

Book your Departure Shuttle HERE


SHUTTLE SCHEDULE


Arrivals:

  • Wednesdays and Thursdays from 8am-6:30pm

  • Fridays from 4:30am-6:30pm


Departures:

  • Fridays from 4am-6pm (last shuttle departs hotel at 6:00 pm)

  • Sundays from 4am-4pm (last shuttle departs hotel at 4:00 pm)

CHECK OUT


If you are staying at The Venetian Resort, please be aware that check out is at 11am.


Please note there may be other changes to drop off and pick up points. Please check this page for updates.


Please visit the Sphere Las Vegas website or feel free to reach out by email to Vibee Fan Experience or by phone at 725-543-0725  for any questions regarding the event or your package. We are available M-F from 9am-6pm PST and select weekends.


The Vibee team would like to thank you for joining us in Las Vegas for this historic event! We wish you safe travels!

CHECK OUT


If you are staying at The Venetian Resort, please be aware that check out is at 11am.


Please note there may be other changes to drop off and pick up points. Please check this page for updates.


Please visit the Sphere Las Vegas website or feel free to reach out by email to Vibee Fan Experience or by phone at 725-543-0725  for any questions regarding the event or your package. We are available M-F from 9am-6pm PST and select weekends.


The Vibee team would like to thank you for joining us in Las Vegas for this historic event! We wish you safe travels!

CHECK OUT


If you are staying at The Venetian Resort, please be aware that check out is at 11am.


Please note there may be other changes to drop off and pick up points. Please check this page for updates.


Please visit the Sphere Las Vegas website or feel free to reach out by email to Vibee Fan Experience or by phone at 725-543-0725  for any questions regarding the event or your package. We are available M-F from 9am-6pm PST and select weekends.


The Vibee team would like to thank you for joining us in Las Vegas for this historic event! We wish you safe travels!